Note: The pay on this looks very low. I would confirm with Comcast on this position. They claim it will cover the phone bill. It doesn't look like it will cover much else.
Appian Communications, LLC is helping to build a new VOIP system and is seeking several part time independent contractors (US) to help stress test the system.
This is mostly passive work; it involves calling in and setting the phone aside for a specific amount of time.
Requirements:
You must already have phone service with one of the following carriers:
Comcast Voice (landline)
Verizon Wireless
You must have or be willing to add an international plan to your phone.
Testers must be willing/able to make 99% of their calls.
To learn more about the position, and/or apply, please click the link below that corresponds with the phone carrier that you have.
For more information on this work at home testing job, click here.
Wednesday, March 23, 2016
Customer Service - Work from Home anywhere in TX
Customer Service Representative – Work from Home
We’ve all been there… you want to order a new service, have a question, or are experiencing an outage with your phone provider, an online retailer, your entertainment system. You pick up the phone to dial that 1-800 customer service number. Did you know that you might just be speaking to one of the 5,000+ SYKES Home Customer Care Professionals and that person might just live around the corner? That’s right... SYKES Home is currently hiring caring individuals to provide high-quality, customer service for some of the world’s largest brand names right from their own home. Technology has allowed us to build an entire business around putting people to work at home.
SYKES Home's work at home jobs provide thousands of people the unique opportunity to earn extra income while achieving work-life balance. There are numerous reasons people want or need to work from home — children, elderly parents, school, disabilities, medical conditions, flexible schedule, additional income, location and more.
JOIN OUR PEOPLE-FIRST TEAM
The option to care for customer needs from home can be a challenging, yet rewarding career, particularly for individuals unfamiliar with the virtual work at home model. Our business is people serving people, that’s why we are striving to be a people-first culture… we believe taking care of our own employees is the foundation to providing a superior customer experience. At SYKES Home, we prepare you for the job you were hired to perform through training and resources, a dedicated support team and the tools necessary to help you develop and succeed!
We’ve all been there… you want to order a new service, have a question, or are experiencing an outage with your phone provider, an online retailer, your entertainment system. You pick up the phone to dial that 1-800 customer service number. Did you know that you might just be speaking to one of the 5,000+ SYKES Home Customer Care Professionals and that person might just live around the corner? That’s right... SYKES Home is currently hiring caring individuals to provide high-quality, customer service for some of the world’s largest brand names right from their own home. Technology has allowed us to build an entire business around putting people to work at home.
SYKES Home's work at home jobs provide thousands of people the unique opportunity to earn extra income while achieving work-life balance. There are numerous reasons people want or need to work from home — children, elderly parents, school, disabilities, medical conditions, flexible schedule, additional income, location and more.
JOIN OUR PEOPLE-FIRST TEAM
The option to care for customer needs from home can be a challenging, yet rewarding career, particularly for individuals unfamiliar with the virtual work at home model. Our business is people serving people, that’s why we are striving to be a people-first culture… we believe taking care of our own employees is the foundation to providing a superior customer experience. At SYKES Home, we prepare you for the job you were hired to perform through training and resources, a dedicated support team and the tools necessary to help you develop and succeed!
Job Requirements
Job Responsibilities
You will experience a different kind of job, working from the comfort of your own home office. Because of our many clients, we can offer a wide variety of calls or chat service queues that you might find exciting: Customer Service, Account Management, Technical Support, Billing / Collections, and Inbound Sales. Just as if you were sitting in a tradition call center environment, the main responsibility is to answer back-to-back calls and customer service inquiries during your shift to assist customers and resolve issues on each call, just as if you were working inside a traditional call center.
Other responsibilities will include:
- Effectively dealing with any issues and solving problems that arise on the phone with effective communication skills
- Consistently using multi-tasking skills to follow an internal process of understanding the issue and finding a solution to the issue while communicating with the customer
- Handing a large number of calls each day without losing enthusiastic voice and attitude
- Answering all calls promptly and efficiently
Requirements
To qualify for the position, you must be over 18 years of age and have at least a high school diploma or equivalent. In addition, the Customer Service Rep must be available and willing to work at least one, preferably two weekend days each week.
Other requirements include:
- Excellent organizational and administrative skills, Strong ability to multi task, Positive and professional attitude
- Home office that meets minimum qualifications (specific computer requirements, Internet, telephone line and headset). More details will be provided as you go through our application process
- Legally authorized to work in the United States
- Must be computer literate with Microsoft Office skills, preferred
- Passionate about helping customers
Benefits
Unlike almost all Work from Home positions, there are no startup costs associated with this role, and you are a regular employee of SYKES Home. You are paid hourly plus some programs have performance incentives, benefits, and more. SYKES Home has a strong affinity to promotion from within and the majority of our team leads, supervisors, trainers, account managers and more, also work from their own homes.
Here are some of the benefits we offer:
- Virtual team environment
- Access to health benefits
- Paid training to ensure our employees are successful
- Career advancement opportunities and performance incentives
- Flexibility in work schedules and true work/life balance
Gaming Support (Work from Home) FL
Job Description
Sutherland Global Services’ work at home team, CloudSource, is hiring full-time professionals to provide user support for one of the world's largest gaming platforms! This is your opportunity to participate and support an industry leader from the comfort of your home. If you are an experienced gamer and/or have a background in gaming technical support, let’s talk about leveling up your career!
Note: Due to high business demands during holidays and new game releases, you will have the opportunity to work up to 50 hours in one week as needed.
*This position is only available in the United States (48 contiguous).*
Ideal candidates are:
- Extremely customer-oriented with a contagiously upbeat personality
- Early adopters: the first of your friends to buy the latest gaming platform
- The "Go-To" persons who help others get the most out of their systems
- Tech-savvy with an understanding of routers, streaming video, and web applications
On our team you will:
- Provide exceptional customer service on all inbound calls
- Assist customers with new and existing accounts - including web navigation, password resets, and billing issues
- Provide technical support by answering inquiries, solving problems, and troubleshooting issues using call flows, knowledge bases, and published materials
Job Requirements
To be a part of our team you will have:
- A High School diploma or GED
- A minimum of one year of customer service experience, preferably in a contact center
- Minimum keyboard skills of 30 WPM (verified with typing test during application process)
- Passion for the customer and the customer’s experience
- Discipline and independence to work remotely from home
- Familiarity with social networking (Facebook, Twitter, YouTube, etc.)
- The ability to maintain productivity standards and meet agreed-upon objectives
- Basic experience using Microsoft Office suite
- The ability to handle multiple tasks simultaneously, including offline or special project work
Working from home is easiest when you’re adequately equipped! All team members have:
Excellent Internet connectivity:
- Access speeds of 5 Mbps upload and 7 Mbps download- the faster the better
Productive work environment with:
- One 20 inch monitor, headset for training**, in-house network, and a Hard Wired Internet connection capable of continuously supporting outstanding call quality and high speed response rate
**Headset requirements:
- USB
- Dual ear
- Noise cancelling microphone
- Preferred- Logitech USB H570e, Jabra UC Voice 150 or Microsoft Life Chat LX-6000 for Business
At Sutherland, you’re never on your own! We provide:
- Thin client computer
- One 20 inch monitor (program uses dual monitors)
- Keyboard and Mouse
- Avaya Hard phone and headset
Being a part of the CloudSource team allows you to work comfortably from home, while remaining supported and encouraged as if you were in an office environment. If you have what it takes, and are looking to take your career to the next level, apply today!
For more information on this work at home job, click here.
Monday, March 21, 2016
WORK FROM HOME - Network Project Manager
Job Description
Network Project Manager The Network Project Manager will be supporting a Datacenter Transformation Program and will be responsible for planning, directing, and coordinating activities to manage and implement network solutions. The ideal candidate will have strong Networking systems and Telco background. Duties:
- Working with an experienced group of network technology professionals, the Network PM will be managing many network project variables
- Determine, monitor, and review all project economics including costs, operational budgets, staffing requirements, resources and risks
- Lead the project team in determining client requirements and translating requirements into operational plans
- Identify and assemble the appropriate blend of resources to meet project needs and requirements, manages sub-contractors
- Plan, schedule, monitor, and report on activities related to the project
- Develops project control and reporting procedures and manages changes in operational plan
- Undertake status review meetings among project team members and clients
- Work with management on project proposals, bids, contracts, estimates, and schedules
- Coach and advice team members to accomplish project goals, to meet established schedules, and resolve technical/operational issues
- Proactively influence customers to apply project planning methodologies
- Ensure adherence to legally binding requirements
- Controls project requirements, scope, and change management issues
- Establish appropriate metrics for measuring key project criteria
- Install appropriate automated systems for management of projects
- Develop, propos, and negotiate project proposals, quotations, and add-ons to leadership and the client
- Analyze needs and recommend appropriate planning concepts and tools to be used for all facets of planning, scheduling, and tracking projects
- Analyze project progress / costs and facilitate the development of recommended alternatives
- Integrate and use project management methodologies
- Create communication plans, ensuring that appropriate information is exchanged among key stakeholders including the customer
- Advise senior management on project management capability and risk
- Maintain awareness on emerging technologies and project management techniques
Required Skills:
- 7-10 years’ experience in managing large scale network implementation projects
- Advanced skill in presentation and presentation tools (i.e. MS Suite to include: PowerPoint, MS Project, MS Excel, etc.)
- Must be able to manage 4-6 concurrent projects with competing priorities
- Proficient with project management tools.
- Ability to work with Account teams, Network Architects, and Engineers to convert business networking requirements into practical technical networking specifications
- Ability to recognize issues and out of scope requests and can answer high level networking questions
- Excellent written and verbal communication skills, and able to make executive presentations
- Ability to manage client expectations, project deliverables, scope creep and timelines, navigate through obstacles, and achieve customer satisfaction
- Ability to work in high-pressure client-environments with aggressive deadlines
- Evening and Weekend work required on occasion for Project roll-outs
Desired Skills:
- PMP Certification
- Degree in IT related discipline
- Outsourcing industry experience
- CCNA
Gaming Support (Work from Home)
Sutherland Global Services’ work at home team, CloudSource, is hiring full-time professionals to provide user support for one of the world's largest gaming platforms! This is your opportunity to participate and support an industry leader from the comfort of your home. If you are an experienced gamer and/or have a background in gaming technical support, let’s talk about leveling up your career!
Note: Due to high business demands during holidays and new game releases, you will have the opportunity to work up to 50 hours in one week as needed.
*This position is only available in the United States (48 contiguous).*
Ideal candidates are:
On our team you will:
Note: Due to high business demands during holidays and new game releases, you will have the opportunity to work up to 50 hours in one week as needed.
*This position is only available in the United States (48 contiguous).*
Ideal candidates are:
- Extremely customer-oriented with a contagiously upbeat personality
- Early adopters: the first of your friends to buy the latest gaming platform
- The "Go-To" persons who help others get the most out of their systems
- Tech-savvy with an understanding of routers, streaming video, and web applications
On our team you will:
- Provide exceptional customer service on all inbound calls
- Assist customers with new and existing accounts - including web navigation, password resets, and billing issues
- Provide technical support by answering inquiries, solving problems, and troubleshooting issues using call flows, knowledge bases, and published materials
Job Requirements
To be a part of our team you will have:
- A High School diploma or GED
- A minimum of one year of customer service experience, preferably in a contact center
- Minimum keyboard skills of 30 WPM (verified with typing test during application process)
- Passion for the customer and the customer’s experience
- Discipline and independence to work remotely from home
- Familiarity with social networking (Facebook, Twitter, YouTube, etc.)
- The ability to maintain productivity standards and meet agreed-upon objectives
- Basic experience using Microsoft Office suite
- The ability to handle multiple tasks simultaneously, including offline or special project work
Working from home is easiest when you’re adequately equipped! All team members have:
Excellent Internet connectivity:
- Access speeds of 5 Mbps upload and 7 Mbps download- the faster the better
Productive work environment with:
- One 20 inch monitor, headset for training**, in-house network, and a Hard Wired Internet connection capable of continuously supporting outstanding call quality and high speed response rate
**Headset requirements:
- USB
- Dual ear
- Noise cancelling microphone
- Preferred- Logitech USB H570e, Jabra UC Voice 150 or Microsoft Life Chat LX-6000 for Business
At Sutherland, you’re never on your own! We provide:
- Thin client computer
- One 20 inch monitor (program uses dual monitors)
- Keyboard and Mouse
- Avaya Hard phone and headset
Being a part of the CloudSource team allows you to work comfortably from home, while remaining supported and encouraged as if you were in an office environment. If you have what it takes, and are looking to take your career to the next level, apply today!
Click here for this work at home job.
Work From Home - Reservation Sales Representative
The Contact Center for Enterprise Holdings EAN Services, LLC currently has openings for Work From Home Reservation Sales Representatives . Enterprise Holdings is the parent company of multi-billion dollar brands Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental. The Contact Center provides support to all three brands and their business operations. Working from Home as a Reservation Sales Representative, you will handle back-to-back inbound calls from customers inquiring about renting a vehicle. The Representative's primary responsibility is to capture as many reservations as possible by utilizing effective selling techniques and all available tools. The ideal candidate would be self-motivated, sales-minded, and customer-focused. This position offers paid training, competitive benefits and discounts, and a professional and friendly team environment.
Do you thrive on a challenge and truly want to provide services that exceed the expectations of your customers? We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled
Click here for this work at home job opportunity.
Do you thrive on a challenge and truly want to provide services that exceed the expectations of your customers? We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.
- Must currently live in the state of Illinois
- Must currently live in the Chicago metropolitan area
- Training Schedule: 9:00-5:30pm CST Monday-Friday for 3 weeks (Paid Training)
- Work schedules are based on business need and could include morning, afternoon, and evening hours.
- All schedules require working both weekend days, Saturday and Sunday
- Starting pay is $12.50/hr with the opportunity to earn commission pay based on performance
- Efficiently guide conversations in order to close sales during the course of the call
- Locate and interpret complex information from a number of databases
- Communicate information considered unsatisfactory by customers in a tactful manner, and offer options to overcome objections
- Handle multiple tasks (ie., talking with customers while accessing information in a computer)
- Maintain a courteous and pleasant demeanor while speaking with external and internal customers
- Able to learn quickly in a technical environment
- Comfortable with using phone to support and communicate with customers and operations effectively in lieu of face-to-face contact
- Computer literacy required - able to successfully navigate and maneuver across multiple applications simultaneously
- Good typing, data entry and spelling skills
- Self-starter and disciplined; not easily distracted while working at home
- Ability to trouble-shoot and fix minor computer problems independently
- Detail oriented, strong sense of urgency and commitment to excellence
- Ability to meet deadlines and goals with minimal supervision, while adhering to company policies Strong and accurate business English, verbal and written communication skills (grammar and spelling)
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be at least 18 years old
- Minimum of 6 months experience in EITHER customer service or sales.
- Minimum 1 year work experience at the same employer
- Basic computer navigation skills and ability to toggle between different computer screens and programs
- Must be able to work 40 hours per week
- Must be able to work morning, afternoon, and evening schedules, based on business need
- Apart from religious observation must be able to work both weekend days (Saturday and Sunday)
- Must currently live in the state of Illinois
- Must currently live in the Chicago metropolitan area
- Have permanent residence with a defined working space that is clean, ventilated and quiet
- Computer or PC (no Mac)
- Compatible OS Versions: Windows 7, Windows 8 and Windows 10
- Computer USB Headset with Microphone
- High speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements)
- Minimum up load speed of 1000 kbps (1.0 mbps)
- Minimum down load speed of 3000 kbps (3.0 mbps)
- Use of wireless and WiFi "air cards" is prohibited
Click here for this work at home job opportunity.
Sunday, March 20, 2016
Reservation Sales Representatives
The Contact Center for Enterprise Holdings EAN Services, LLC currently has openings for Work From Home Reservation Sales Representatives. Enterprise Holdings is the parent company of multi-billion dollar brands Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental. The Contact Center provides support to all three brands and their business operations. Working from Home as a Reservation Sales Representative, you will handle back-to-back inbound calls from customers inquiring about renting a vehicle. The Representative’s primary responsibility is to capture as many reservations as possible by utilizing effective selling techniques and all available tools. The ideal candidate would be self-motivated, sales-minded, and customer-focused. This position offers paid training, competitive benefits and discounts, and a professional and friendly team environment.
Do you thrive on a challenge and truly want to provide services that exceed the expectations of your customers? We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.
- Must currently live in the state of Utah
- Must currently live in the Salt Lake City metropolitan area
- Training Schedule: 9:00-5:30pm CST Monday-Friday for 3 weeks (Paid Training)
- Work schedules are based on business need and could include morning, afternoon, and evening hours.
- All schedules require working both weekend days, Saturday and Sunday
- Starting pay is $12.50/hr with the opportunity to earn commission pay based on performance
Responsibilities:
- Efficiently guide conversations in order to close sales during the course of the call
- Locate and interpret complex information from a number of databases
- Communicate information considered unsatisfactory by customers in a tactful manner, and offer options to overcome objections
- Handle multiple tasks (ie., talking with customers while accessing information in a computer)
- Maintain a courteous and pleasant demeanor while speaking with external and internal customers
Knowledge/Skills/Abilities:
- Able to learn quickly in a technical environment
- Comfortable with using phone to support and communicate with customers and operations effectively in lieu of face-to-face contact
- Computer literacy required - able to successfully navigate and maneuver across multiple applications simultaneously
- Good typing, data entry and spelling skills
- Self-starter and disciplined; not easily distracted while working at home
- Ability to trouble-shoot and fix minor computer problems independently
- Detail oriented, strong sense of urgency and commitment to excellence
- Ability to meet deadlines and goals with minimal supervision, while adhering to company policies Strong and accurate business English, verbal and written communication skills (grammar and spelling)
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled
Qualifications:
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be at least 18 years old
- Minimum of 6 months experience in EITHER customer service or sales.
- Minimum 1 year work experience at the same employer
- Basic computer navigation skills and ability to toggle between different computer screens and programs
- Must be able to work 40 hours per week
- Must be able to work morning, afternoon, and evening schedules, based on business need
- Apart from religious observation must be able to work both weekend days (Saturday and Sunday)
Work From Home Requirements:
- Must currently live in the state of Utah
- Must currently live in the Salt Lake City metropolitan area
- Have permanent residence with a defined working space that is clean, ventilated and quiet
Work From Home Technical Requirements:
- Computer or PC (no Mac)
- Compatible OS Versions: Windows 7, Windows 8 and Windows 10
- Computer USB Headset with Microphone
- High speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements)
- Minimum up load speed of 1000 kbps (1.0 mbps)
- Minimum down load speed of 3000 kbps (3.0 mbps)
- Use of wireless and WiFi “air cards” is prohibited
For more information on this telecommute job, click here.
Bilingual Client Services- Part Time- Work From Home
Of course you're a team player. Of course you're good on the phone, computer and calculator. But this role goes beyond the obvious. We need you to:
- Be the main point of contact for both English speaking and Spanish speaking customers who are looking for answers regarding their healthcare and retail credit cards.
- Discuss payment options and educate our customers on our various promotional plans.
- Answer inbound calls from customers regarding their credit card inquires.
- Resolve credit inquiries on new accounts.
- Achieve the highest level of customer satisfaction through one call resolution.
- Maintain and improve customer/client relations
- Consistently improve overall activation and retention of cardholders.
This Work at Home position is ideally suited for candidates seeking long-term, part-time employment with one of the world¡¦s largest and most respected companies.
This is a PART-TIME position, working 19.5 hours or less a week, with limited benefits.
This position requires at least 6 months of previous general Customer Service experience or equivalent military experience. This position also requires all applicants to live within 65 miles of our Phoenix facility.
Please note, the initial application process may take approximately 60 minutes to complete. This will include collection of your contact information, questions regarding your eligibility for the opening, and an online assessment.
For more information on this work at home job, click here.
- Be the main point of contact for both English speaking and Spanish speaking customers who are looking for answers regarding their healthcare and retail credit cards.
- Discuss payment options and educate our customers on our various promotional plans.
- Answer inbound calls from customers regarding their credit card inquires.
- Resolve credit inquiries on new accounts.
- Achieve the highest level of customer satisfaction through one call resolution.
- Maintain and improve customer/client relations
- Consistently improve overall activation and retention of cardholders.
This Work at Home position is ideally suited for candidates seeking long-term, part-time employment with one of the world¡¦s largest and most respected companies.
This is a PART-TIME position, working 19.5 hours or less a week, with limited benefits.
This position requires at least 6 months of previous general Customer Service experience or equivalent military experience. This position also requires all applicants to live within 65 miles of our Phoenix facility.
Please note, the initial application process may take approximately 60 minutes to complete. This will include collection of your contact information, questions regarding your eligibility for the opening, and an online assessment.
For more information on this work at home job, click here.
Saturday, March 19, 2016
Wednesday, March 9, 2016
Dispatcher/Customer Service (Work From Home) in San Antonio, TX
This is a Contract labor job with no health benefits.
The best candidate would be someone with a background in driver dispatch and administration.
We have a great team and are looking for someone to fit-in.
This job requires an acute attention to detail, proficiency with the English language, accuracy, fast typing and verbal communication skills.
The person best suited for this has minimal distractions so they can focus on accurate work.
Bilingual Client Services- Part Time- Work From Home
Of course you're a team player. Of course you're good on the phone, computer and calculator. But this role goes beyond the obvious. We need you to:
- Be the main point of contact for both English speaking and Spanish speaking customers who are looking for answers regarding their healthcare and retail credit cards.
- Discuss payment options and educate our customers on our various promotional plans.
- Answer inbound calls from customers regarding their credit card inquires.
- Resolve credit inquiries on new accounts.
- Achieve the highest level of customer satisfaction through one call resolution.
- Maintain and improve customer/client relations
- Consistently improve overall activation and retention of cardholders.
Find out more information about this work at home job here.
- Be the main point of contact for both English speaking and Spanish speaking customers who are looking for answers regarding their healthcare and retail credit cards.
- Discuss payment options and educate our customers on our various promotional plans.
- Answer inbound calls from customers regarding their credit card inquires.
- Resolve credit inquiries on new accounts.
- Achieve the highest level of customer satisfaction through one call resolution.
- Maintain and improve customer/client relations
- Consistently improve overall activation and retention of cardholders.
Find out more information about this work at home job here.
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