Technical Customer Service Representative Brazil & USA
Technical Customer Service Representative Brazil & USA (glen park) compensation: TBD telecommuting okay Who we are Nexway, Inc. is a multinational provider of software and video game download solutions. We work with publishers and retail partners, providing a unique e-commerce and catalog management platform. Our San Francisco office is located just a few blocks from Gen Park Bart station in a nice neighborhood. Job Description: Bi-lingual Customer Service Representative Brazil and USA The Customer Service Representative will provide support and guidance for all aspects related to the purchase of digital software and video game products distributed by Nexway. He or she will maintain accurate records of all customer interactions and perform related work as required. The Customer Service Representative will acquire and demonstrate a thorough understanding of the products (features, versions available) and the purchase and fulfillment process. Support will be offe...