Work from Home as a Customer Service Representative

Customer Service Representative – Telecommute

 

Job Description

Want to work in the comfort of your own home?  Join an industry leader, where we provide excellent benefits and career growth opportunities!   This is a telecommute position, with paid training in our downtown Cincinnati office before beginning work at home.

Customer Service Representatives Responsibilities Include:  

• Answer inbound calls from customers, addressing billing, upgrades or troubleshooting issues for a telecommunications provider
• Satisfactorily resolve customers’ issues in a professional & timely manner
• Multitask through multiple systems while interacting with customers

 

Job Requirements

Education & Experience:

• Excellent customer service and listening skills
• Strong written, verbal and organization skills
• Superior time management and prioritization skills
• Proficient in typing and navigating through multiple systems
• Deductive Reasoning Skills
• Up-selling experience preferred 
• Minimum of High School Diploma / GED 

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