Customer Service Representative – Telecommute
Job Description
Want to work in the comfort of your own home? Join
an industry leader, where we provide excellent benefits and career
growth opportunities!
This is a telecommute position, with paid training in our downtown Cincinnati office before beginning work at home.
Customer Service Representatives Responsibilities Include:
Customer Service Representatives Responsibilities Include:
- Answer inbound calls from customers, addressing billing, upgrades or troubleshooting issues for a telecommunications provider
- Satisfactorily resolve customers’ issues in a professional & timely manner
- Multitask through multiple systems while interacting with customers
Job Requirements
Education & Experience:
- Excellent customer service and listening skills
- Strong written, verbal and organization skills
- Superior time management and prioritization skills
- Proficient in typing and navigating through multiple systems
- Deductive Reasoning Skills
- Up-selling experience preferred
- Minimum of High School Diploma / GED
