Work from Home as a Customer Service Representative

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Customer Service Representative – Telecommute

 

Job Description

Want to work in the comfort of your own home?  Join an industry leader, where we provide excellent benefits and career growth opportunities!   This is a telecommute position, with paid training in our downtown Cincinnati office before beginning work at home.

Customer Service Representatives Responsibilities Include:  
  • Answer inbound calls from customers, addressing billing, upgrades or troubleshooting issues for a telecommunications provider
  • Satisfactorily resolve customers’ issues in a professional & timely manner
  • Multitask through multiple systems while interacting with customers
 

Job Requirements

Education & Experience:

  • Excellent customer service and listening skills
  • Strong written, verbal and organization skills
  • Superior time management and prioritization skills
  • Proficient in typing and navigating through multiple systems
  • Deductive Reasoning Skills
  • Up-selling experience preferred 
  • Minimum of High School Diploma / GED 
Click here to apply

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