Description:
What can YOU do with the right information? At OptumInsight, the possibilities and the impact are limitless. You'll be empowered to ask more questions, develop better solutions and help make the health care system greater than ever. It's always fresh. It's always exciting. As a Senior Consultant you'll provide consulting services to strengthen and improve health care operations that result in stronger financial returns and a healthier health care system. You'll use your strong strategic and business acumen to work closely with clients to define, develop and document business requirements to ensure needs are captured and critical deliveries are executed. This consulting career gives you the opportunity to travel and share in a mission that inspires. You'll see your ideas come to life and your achievements recognized. You won't find tougher challenges. And you won't find smarter people working together to solve them. Join us and start doing your life's best work.(sm)
Revenue Cycle Associate Directors / Directors serve as industry experts while they implement best practices in Optum360 client/partner locations. Associate Directors / Directors combine their leadership, experience and understanding of Optum360 solutions to bring world class results in Revenue Cycle Projects and end-to-end partnerships.
Significant responsibility for managing large complex diligence efforts ranging from large academic medical centers to smaller community hospitals. Effectively communicate and build relationships with client executives and management to assess business needs and design and implement measureable solutions that meet or exceed diligence objectives. Lead and oversee project teams by creating a collaborative, high performance work environment while continually addressing issues and ensuring successful outcomes throughout the project. Work collaboratively in a team environment while also exercising appropriate autonomy when needed to meet job requirements.
Typical projects include, but are not limited to:
Revenue cycle assessments
Revenue cycle process improvement
Alignment and implementation of client/partner processes and Optum360 technology
Revenue cycle improvement / redesign
Reimbursement and managed care
Interim management (as applicable)
Primary Responsibilities:
Provide revenue cycle management services to client/partners in all areas of the healthcare revenue cycle which includes:
Patient access (scheduling, preregistration, insurance verification/financial counseling)
Registration/Admission (ED, inpatient, outpatient, ambulatory)
Health Information Management (transcription, coding, clinical documentation improvement)
Patient financial services (charge capture, pre-billing, billing, follow-up, cash posting, account resolution)
Decision support and analytics
Productivity and quality management
Successfully lead and manage a diverse group of professionals and personalities on large complex engagements by fostering a collaborative team culture
Orchestrate multiple complex work streams through others by directing and leading, not necessarily doing
Document findings, impacts and recommendations within assessment deliverables; responsible for the revenue cycle sections within each deliverable
Collaborate with assessment team (Clinical, IT and PM) in developing overall strategic findings and recommendations based on areas of risk or opportunity identified during interviews
Communicate effectively (written and verbal) to a variety of audiences; must be able to persuade and influence the actions of others; Interactions will range from routine to complex and include formal and informal presentations, one-on-one and group discussions
Prepare final client status reports and create presentations to clients and engagement staff that demonstrate full command of factual material
Manage day-to-day client relationships including executive management
Play a key role in the retention, professional development and performance review of staff, including the mentoring, coaching and recruiting of staff
Identify client/partner barriers in achieving operational excellence
Understand client/partner business metrics and results
Evaluate and analyze client/partner data to understand trends in all areas of the operation
Development of options and recommendations for client/partner improvement
Perform benefit modeling and financial analyses that clearly demonstrate the value of our solution to clients and prospective clients
Collaborate with client/partner revenue cycle team and other departments in order to facilitate resolution of process issues and implement world-class solutions
Provide informed feedback to Optum360 and client/partner executives including assessments of processes, standards, suggestions and improvements
Develop work plans, project tasks and manage projects in accordance with budget
Provide interim staffing services as required
Qualifications:
Required Qualifications:
Bachelor's Degree required
Master's Degree in Business Administration or related field preferred
6+ years of healthcare consulting/management experience or leadership experience in provider organization
Solid understanding of revenue cycle workflow in the hospital and ambulatory environment (registration, scheduling, coding, billing, contracting)
Revenue cycle consulting experience, such as revenue cycle outsourcing, interim management or performance improvement
Prior Revenue Cycle hospital based provider consulting or revenue cycle management experience preferred
Experience and comfort working at all levels of a health care organization. Ability to probe, analyze, synthesize and articulate complex subject matter so it can be easily understood
A high degree of self-motivation, versatility and flexibility
In-depth knowledge of the complete healthcare revenue cycle
Proficient personal computer skills, including Microsoft Office
Working knowledge of hospital based IT systems
Excellent interpersonal, written, and oral communication skills
Excellent presentation skills
Ability to adapt to a flexible schedule
Ability to travel 70-80%
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Travel, Consultant, Healthcare Consultant, Project Manager, Big 5, Program Management, Health care, Provider, Payer, Eden Prairie, MN, telecommute, telecommuter, telecommuting, remote, work from home
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