Of course you're a team player. Of course you're good on the phone, computer and calculator. But this role goes beyond the obvious. We need you to:
- Be the main point of contact for both English speaking and Spanish speaking customers who are looking for answers regarding their healthcare and retail credit cards.
- Discuss payment options and educate our customers on our various promotional plans.
- Answer inbound calls from customers regarding their credit card inquires.
- Resolve credit inquiries on new accounts.
- Achieve the highest level of customer satisfaction through one call resolution.
- Maintain and improve customer/client relations
- Consistently improve overall activation and retention of cardholders.
Find out more information about this work at home job here.
