At Home Agents:
Job Description: Serves customers by taking telephone and e-mail orders; providing accurate information and answering questions on related products and services. Home based agent is a team player with a great attitude and the ability to multi-task in a fast paced environment.
Responsibilities:
- Strong communication and time management skills
- Flexible hours, day and evening shifts available.
- Be self employed, be your own boss and Work in the comfort of your own home!
-Set your own hours to work around your schedule — hours vary by project
-Flexibility to change your hours daily
-No commute/no drive to work
-Wear what you want — no dress code or dry cleaning bills
Additional duties:
-Takes orders by accurately obtaining and verifying customer information and entering order into database; maintains call center database
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
- 2 years of customer service within a call center environment preferred but not required,
- Knowledge of Word, Excel and Outlook preferred.
- Home DSL Internet connection, personal computer and fax required.
