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Wednesday, July 16, 2008

On-Call coordinator (local)

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On-Call coordinator

Job Description
MedStaff Healthcare Solutions is a temporary Staffing Agency that specializes in the Staffing Healthcare Professionals to all of our Contracted Hospital - Client Facilities.Candidates should be detail oriented, organized and enjoy working in a fast paced environment.

General Summary

An on On-Call coordinator is primarily responsible for ensuring a smooth transition of communication while providing superior customer service between healthcare professional, client and Med-Staff during periods in which the office is not open for business, primarily nights, weekends and holidays.

Principal Duties and Responsibilities

Provide outstanding phone/customer service to HCP and facility in support of MedStaff's outstanding vendor reputation among its Healthcare professionals and client facilities.
Rebook/schedule and handle confirmation
Required Skills
Possess reasonable computer skills and be willing to learn other web based software applications/programs
Willing to service all internal and external customers in a positive manner at all times
Must possess a sense of urgency as the business is a time sensitive one
Exceptional organizational and communication skills
Must be able to handle short periods of high call volume
Must have a strong commitment to being a team player.
Must be detailed oriented
Required Experience
Must have staffing/scheduling experience

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