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Registration Specialist (Part-Time) (Alexandria, VA)
Job Title: Online Registration Specialist, Society of American Military Engineers (SAME)
Organization. SAME is a 501(c)(3) non-profit organization with a membership of over 22,000 members and 1,400 companies, public agencies and academic institutions. More information about SAME can be found on www.same.org. SAME is headquartered in Alexandria, Virginia and has a staff of 22.
Job Description: Report to the Director, Conferences and Education and work with the other three Conference and Education managers as well as the SAME Marketing and Communications Specialist. Handle all questions and inquiries related to conference and workshop online registrations for the Society of American Military Engineers (SAME). Reconcile billing after an event with Finance and Accounting. will include answering phone calls and e-mails regarding registration for a variety of events as the primary registration point of contact for SAME. Will respond to messages within 24 hours.
Position Requirements:
Ø Education: High School diploma and other continuing or college education required. Bachelor Degree preferred but not required.
Ø Experience: Work as a customer service representative, sales person or other position that dealt with working with customers.
Ø Training: Training on SAME Association Management System (AMS) and online registration software will be provided by SAME and vendors.
Ø Computer Capabilities: Must have working knowledge on Microsoft products: Excel, Word and Power Point.
Ø Communication Skills: Excellent verbal communication skills.
Working Hours/Schedule: This is a Part-time Position Not to Exceed 20 hours per week as a Teleworker, with set hours that can be advertised for customer support during the normal work day. Must be able to travel and perform on-site registration functions at the SAME annual conference each May and one other conference with projected attendance over 500. SAME will provide dedicated telephone line at home, computer headphone and high speed internet if not already available.
Benefits: As a Part-time Teleworker Position, SAME will match employee contributions to the SAME 403(b) Plan up to 5% on a dollar-for-dollar basis (Optional). No other benefits are provided. The starting salary is $12.00 per hour, with periodic increases based on performance and experience.
Please send via email a resume and cover letter to Ms. Kim Rupkalvis, Administrative Assistant, SAME, krupkalvis@same.org.
